Tuesday, January 27, 2009
seminal work in the field of writing complaint letters :)
http://www.telegraph.co.uk/travel/travelnews/4344890/Virgin-the-worlds-best-passenger-complaint-letter.html
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A collection of links to features/articles from around the internet. Want to share a link? Send it to ritwyk(at)yahoo(dot)co(dot)in. Thanks! (We are maintaining this archive only out of our interest in reading and sharing. There are NO commercial interests in this project)
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